Blog

Rolyn's blog serves as a platform to inform and educate our audience on a wide variety of topics related to the restoration and reconstruction industry.

Featured Post

Your MOST Valuable Resource

October 30, 2019

One of the biggest compliments I ever received was from a former work associate, and it was actually years after we had worked together. We reconnected at a Commercial Real Estate Women's networking event and had much...

Recent Posts

Answering the Call: Hurricane Season

September 17, 2019

When it comes to nature's most impressive expressions of power, hurricanes are among the most destructive. The damage done goes far beyond property loss. Lives are turned upside down, sometimes even lost...

Measles Migration

August 06, 2019

In 1978, the Center for Disease Control (CDC) set a goal to eliminate the measles virus in the United States. In years leading to the decision of eliminating the virus, it's been estimated that 400 to 500 people died...

Inclusion: It's a No Brainer

April 18, 2019

April is World Autism Month, where the goals are global understanding and acceptance of people with autism, and collectively pledging our support for a more inclusive world. It is also a great time to celebrate...

The Phone Call as a Vital Tool for Business Development

April 04, 2019

The telephone as we know it today was first patented in the United States by Alexander Graham Bell in 1876. Over time, dialing was significantly simplified, and technology eliminated the need for a switchboard...

What Makes Rolyn Different?

November 16, 2018

It's 2AM and you are awakened by a phone call. A resident fell asleep with a cigarette in hand and caused a fire on the 10th floor of your 12 story building. Sprinklers were activated but the fire spread...

Infectious Insulation: The Dangers of Asbestos

July 27, 2018

Asbestos is a set of six naturally occurring rock forming minerals. Deriving from the ancient Greek meaning "unquenchable" or "inextinguishable", this fibrous material was first used by...

The Unpredictability of Storm Prediction

June 21, 2018

Around this time last year, the National Hurricane Center was projecting the storm season to bring 11 named storms and 5 hurricanes (2 of which would be classified as major) throughout...

Mold Causes, Symptoms, Health Risks, and Prevention

June 06, 2018

Mold is part of our natural environment and isn’t usually a problem unless it's indoors. Mold can exist in different forms both indoors and outdoors. Mold will affect health if not treated in one's living area...

The Value of Partners, Subcontractors, and Vendors in Restoration

April 04, 2018

If 2017 was any indication of a trend, hurricanes are becoming more frequent, lasting longer, and having more of an impact on facilities...

Where do You Fall on the Preparedness Scale?

February 22, 2018

The 2017 hurricane season brought new challenges to the facility management industry. As a certified restorer and national responder, I found myself traveling to...

Reflections on the Restoration Industry

January 29, 2018

Last year, Rolyn responded to hurricanes Harvey, Irma, and Maria in multiple states as well as internationally while still completing...

Facility Management at the Embassy: Behind the Scenes

December 13, 2017

For over 35 years, we have responded to fire, flood, mold, and weather damage to many different types of facilities. Along these years, we have learned the many differences unique to each facility...

Hope for Humanity

October 04, 2017

Harvey = An estimated $20 billion in damages. Irma = Affected over 70,000 square miles in The Caribbean and Florida...

Bracing for Impact: Hurricane Irma

September 07, 2017

Last month, Hurricane Harvey brought days of record-setting wind driven rain to southern Texas and western Louisiana. As property restoration efforts are under way, Hurricane Irma closes in on Florida...

When to Obtain Subcontractor or Supplier Bids

August 01, 2017

In estimating, the question often arises of when to get a sub-bid. For those not familiar with the use or need of sub-bids, some of the trades where sub-bids are most helpful...

DDIY (Don’t Do It Yourself) Mold Removal

June 20, 2017

Lately, you may have seen products advertised on television and the internet that claim to kill mold - and perhaps some of them actually do. For everyone wondering out there - household chlorine...

Contractor Compassion

June 01, 2017

In an age of budget meetings, fiscal goals, and endless conference calls about profit margins and sales activity, we as property restoration contractors can quickly forget...

Achieving Sales Success

May 22, 2017

In this post, I will touch on 8 qualities for achieving sales success. These are not necessarily sales secrets but the intent is to get you thinking about...

Creating A Customer Focused Work Culture

May 03, 2017

Like many other businesses, the market place for Rolyn is very competitive. In today’s business climate, delivering excellent operational services and cultivating relationships with your customers is a...

Healthcare Facilities - Making the Shift

April 21, 2017

There is a current shift in practice when it comes to providing transparent reporting in the healthcare space. Reports are being utilized by both government entities...

The Importance of Social Responsibility

April 04, 2017

"Creating a strong business and building a better world are not conflicting goals - they are both essential ingredients for long-term success"...

Are you a Cindy? Emily? Jose? Or Vince? You could be the next devastating hurricane of 2017!

February 08, 2017

Chances are you have heard the Shakespearean phrase "a rose by any other name would not smell as sweet". These days, we use the phrase "what's in a name?"...

The Property Manager’s Winter Watch

January 23, 2017

Winter presents a collection of hazards for properties of all types. As the cold months wear on, many items are added to the list of duties a building manager performs...

Are you Leaving a Million Dollars on the Table?

December 20, 2016

When I was a young trial lawyer, I attended a lecture presented by a well-known and highly respected attorney with many years of experience and a laundry list of incredible verdicts also known as The Speaker...

Training to be the Best in the Industry

December 14, 2016

Training is teaching an individual a particular skill or type of behavior. Training isn’t just about formal classroom courses and obtaining certificates...

Trade Associations – Unite and Conquer!

October 19, 2016

Anyone who runs a successful business understands how important it is to be a part of trade associations. As a leading restoration company, we are members of many trade associations...

Relationship Selling - a Combination of Empathy and Problem Solving

October 05, 2016

Creating and delivering value to your prospects and customers is what relationship selling is about. It requires mutual trust between the parties - the purchaser believing...

Understanding a Water Damage Loss

September 21, 2016

Water losses from weather and non-weather related events account for approximately 30% of all homeowner claims, representing the highest percentage of any...

Disasters Happen – It's Not a Matter of If but When

September 07, 2016

Are you and your facility disaster ready? As reported by the American Red Cross, as many as 40 percent of small businesses never reopen following a major natural disaster...

React, Recognize, and Reassure: Coping With a Property Loss

August 09, 2016

When a property catches fire or suffers any type of devastating loss, it can be life shattering. As stated by the National Child Traumatic Stress Network, losing one's...

Rolyn Healthcare Setting the Industry Standard

July 27, 2016

Upon joining the Rolyn team, employees undergo extensive training in HIPAA and OSHA regulations, ILSM, and ICRA standards, ensuring all aspects of a remediation project are in compliance with health and safety laws...

Understanding the Insurance Claims Process

July 13, 2016

For most property owners, this may be the first, and hopefully, last time a disaster hits their property. Unless you, the property owner, have filed a claim before and have been through the process of seeing a claim...

Patient Safety – a Shared Responsibility

June 14, 2016

Healthcare professionals have a common goal: to make people healthy again. To obtain this goal, there are many groups within a healthcare facility that need to work together harmoniously...

How Clean is ‘Terminal Clean’?

May 24, 2016

For those who work in healthcare facilities on a regular basis, the phrase terminal clean can mean a variety of things. Terminal cleaning can be performed after a...

The Right One

April 26, 2016

The restoration industry can be extremely reactionary; workloads can sway dramatically with a couple of phone calls. The natural response is to act immediately, as the adrenaline from new projects and gained...

From Good to Great

April 13, 2016

Having reliable and well-trained employees is the cornerstone of any restoration companies' success. That doesn't seem like a groundbreaking idea, does it? If you look deeper, as a manager, you may have...

Why Flood Insurance Matters

March 15, 2016

In the last few months we have all seen or lived in areas that have experienced significant flooding. You may have flood insurance for your home but how about your business? Floods are the most common natural disaster...

Humor at Work

March 01, 2016

"A sense of humor is part of the art of leadership, of getting along with people, and of getting things done." Who said it? Chris Rock? Tina Fey? Will Ferrell? Wrong, wrong, and wrong...

Have You Sharpened Your Axe?

February 16, 2016

Abraham Lincoln was well known for his energy, prudence, and sharp intellect- leadership qualities that are optimal for progress and productivity. "Give me six hours to chop down a tree...

Crawl Spaces Are Like Caves

February 02, 2016

If you live in the south, you know two things: the weather can be extremely humid and humidity creates condensation. As temperatures reach the mid-50s to 60s...

OSHA Changes to Watch for in 2016

January 21, 2016

2016 looks to be a busy time for the Occupational Safety and Health Administration (OSHA), as it attempts to finalize significant rulemakings and guidance documents. As Rolyn's Director of Safety...

What’s In Your Playbook?

January 12, 2016

With the New Year come new beginnings, a fresh start, a set of goals and expectations; some old to improve on and some new to raise the bar of the previous year...

Have A Safe And Happy Holiday!

December 15, 2015

The holiday season is a fun and exciting time full of decorating, gift buying, hosting, and partying. Not be to a Scrooge, but, do you ever think the increased safety risks? With more vehicles on the road...

Winter Is Coming

December 02, 2015

It is that time of year again, and I am not just referring to the holiday season. As we start to decorate our houses with strings of lights, ribbons, and blow-up Frozen characters...

Writing A Winning Proposal

November 19, 2015

Let’s say you own a pet grooming service and want to increase your clientele by 50% in the next year. Why are potential customers likely to use your service over a competitor's? Is your business conveniently...

My, How Things Have Changed

October 20, 2015

I was recently speaking with a close friend who has been an RN for the past 29 years. She was recounting to me that as part of her first nursing job, she was required to empty the ashtrays of her patients...

Bridging the Gap between the Adjuster and the Insured

September 28, 2015

I am often asked "what is the difference between a repair estimate and a consulting estimate?" Repair estimates are written for the property...

To Renovate or Restore? That is the Question!

July 22, 2015

Are you about to renovate your bathroom? Are you thinking about restoring it instead? What's the difference?...

FC Barcelona and Rolyn: A Common Thread

July 01, 2015

Neymar. Suarez. Messi. If you know and love soccer, the names should sound familiar. These are the players who score the goals for FC Barcelona, the Spanish football club. They just...

Industry Trends in the Healthcare Sector

June 17, 2015

We sat down with our CEO, Samuel Bergman, to speak with him about the future of Rolyn, the healthcare industry, and what it takes to differentiate yourself in the disaster recovery industry...

Insurance Estimates vs Non-Insurance Estimates

May 14, 2015

In today's day and age, most insurance estimates are put together using Xactimate, Colossus, or a similar estimating program. This software provides contractors with set pricing based on material and labor...

Contents Restoration - It's Personal

April 29, 2015

I sat down and spoke with our very own Content Restoration Manager, Edwin Mwangi to learn more about our Content Restoration Division. Edwin has over 10 years of experience supervising the restoration of properties...

Customer Loyalty and Client Satisfaction

April 14, 2015

The success of a business relies on building customer loyalty and fostering client relationships. Our job in sales is to help attract and retain customers. Customer satisfaction can be the single most valuable...

The Social Media and HR Partnership

April 01, 2015

It is amazing to see the shift in business practices and procedures as they relate to technology - we are constantly confronted with new programs and software to more effectively perform everyday work tasks...

Using Technology in Everyday Industry Practices

March 20, 2015

Last night, I was receiving a tutorial from my 8 year-old daughter about the newest app she uses on her iPhone to take video, edit, add music, and in the end, publish a 3...

Rolyn's Marketing Mantra

March 10, 2015

As a young adult, my father, an established and successful engineer, asked me what I wanted to be when I grew up. I responded that I wanted to go into Business, and pursue a path where I am able to use my...

From the President's Desk

February 12, 2015

With this blog (my initial foray into the world of blogging), I am actually fulfilling one of my New Year's resolutions! Regular visits to the gym are next!..

Did You Get a Chance to Attend our Open House?

January 16, 2015

Rolyn's Open House this past Thursday was a great success! It was so nice to get to meet everyone in the community - we had such a great...

Rolyn Companies, Inc. is Proud to Announce the Opening of a New North Carolina Office

November 14, 2014

Rolyn has expanded to open a new office in Fletcher, located in the Blue Ridge Mountains of Western North Carolina. It lies between Asheville and Hendersonville in the northern region of Henderson County...

Rolyn Awarded the Baltimore County Public School Solicitation

November 12, 2014

Roly Companies, Inc. is pleased to announce that the Baltimore County Public Schools (BCPS) Office of Purchasing has selected Rolyn as one of the Award Bidders for...

​Rolyn Responds to Ebola Virus Disease Crisis

November 12, 2014

With over 35 years of experience in infection control, emergency response, disaster recovery, and restoration for healthcare organizations nationwide, Rolyn Healthcare has...

5 Ways to Prevent Mold and Mildew

April 22, 2014

Make sure your air conditioning unit is working correctly and that the filters are clean. A malfunctioning A/C system can introduce unwanted moisture into the air. Humidity should be kept around 50% and even...

In a crisis, you need rapid response from a company with the skills and experience required to handle any type of disaster.

Make Sure You're Covered

Rolyn's PSA is a Priority Service Agreement that puts pricing, billing, and response logistics in place before services are needed. It allows you to make a decision about prices and capabilities before a disaster strikes, instead of in the chaotic midst of a disaster or emergency situation.